Returning Defective Goods to a Chinese Supplier: Must the Refund Wait?
Before returning defective goods, check the right to end the sale, concurrent restitution, the effect of use or resale, and a workable refund and handover arrangement.
China Legal Guidance
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Dispute ResolutionEnglish
Before returning defective goods, check the right to end the sale, concurrent restitution, the effect of use or resale, and a workable refund and handover arrangement.
Dispute ResolutionEnglish
A cancelled customer order is not automatically the damages amount. Connect the lost sale to the breach, prove the net margin and account for substitute performance.
Dispute ResolutionEnglish
Keeping defective goods may justify a lower price. Compare delivery-date values, preserve notice rights, assess cure and separate additional damages from the reduction.
Dispute ResolutionEnglish
Before shipping on credit to a Chinese buyer, assess evidence of payment risk, suspension notices, adequate assurance and the limits of stopping goods already in transit.
Dispute ResolutionEnglish
A Chinese supplier sends more goods than ordered. Check quantity tolerances, acceptance and payment, rejection notices, temporary custody and reasonable handling costs.
Dispute ResolutionEnglish
Goods are stuck because of a missing or incorrect shipping document. Check the supplier’s document obligation, the release obstacle, correction options and evidence for additional port charges.
Dispute ResolutionEnglish
A force-majeure notice does not automatically extend delivery or remove refund rights. Check CISG Article 79, PRC Civil Code rules, order-specific evidence and the remedies that may remain.
Dispute ResolutionEnglish
One failed delivery does not automatically cancel every remaining batch. Compare CISG Article 73 and PRC Civil Code Article 633, notices, suspension and batch-by-batch remedies.
Dispute ResolutionEnglish
A refused shipment creates preservation and cost questions before any resale. Check proper delivery, reasonable storage, CISG notices and PRC statutory deposit rules.
Dispute ResolutionEnglish
A repair offer is not an automatic answer to a refund demand. Check CISG cure conditions, termination thresholds, expenses and a reasoned written response.